Contact us

Who to contact depends on your question.

In an emergency

Call 911. If a fire gets away from you, call 911 right away.

Questions about burning rules

Contact your fire agency. They set the rules for your address and can answer questions about permits, what you may burn, and closures. Check your address to see which agencies cover it and how to reach them.

Help with BeforeYouBurn

For help with the website, the app, your account or text messages, send us a message or email support@beforeyouburn.com. Many answers are already in the FAQ and Help.

Fire agencies

If you work for an agency and want to use BeforeYouBurn, contact PublicFireSafety.